Privacy Policy

Data controller details

Quantis Trade acts as data controller for account administration, billing, and product analytics. Privacy requests can be sent toprivacy@quantistrade.co.uk.

Categories of data

• Identity and account data (name, work email, organization, authentication metadata).
• Usage and telemetry data (feature usage, request logs, diagnostics, security events).
• Commercial data (plan, invoices, transaction metadata processed by billing providers).
• Support communications and operational notes linked to your workspace.

Lawful bases and purposes

• Contract performance: to deliver workspace, research, and execution functionality.
• Legitimate interests: to improve reliability, prevent abuse, and secure platform operations.
• Legal obligation: to satisfy regulatory, accounting, and compliance requirements.
• Consent (where required): for optional communications and non-essential analytics.

Cookies and tracking

We use essential cookies for authentication and security, plus limited analytics and performance cookies to understand service quality. You can control non-essential cookies through browser settings and consent controls where available.

Subprocessors and transfers

We use vetted subprocessors for cloud hosting, email delivery, monitoring, and payments. Where data crosses borders, we rely on contractual safeguards and technical controls appropriate to the destination and processing risk.

Retention and your rights

We retain personal data only as long as required for service delivery, security, and legal compliance. You may request access, correction, export, deletion, or restriction by contacting privacy@quantistrade.co.uk.